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Agency expert:

Gray MacKenzie

Hi, I'm Gray, CEO here at ZenPilot 👋

We give digital agency teams the structure they need to grow quickly and sustainably.

We all know that we need systems & processes in order to scale an agency business, but in the chaos of agency life, it's hard to know where to start.

After living through that challenge as we grew our agency (GuavaBox), we wound up helping other agency owners accelerate their journey.

What began as a fun side project 9 years ago has turned into our passion and we've had the privilege of helping 1800+ agency teams.

EXAMPLE CLIENT WINS:

✅ An inbound agency came to us with very vague positioning (we call it the "Digital Yes-Man" approach), no documented client journey, and no repeatable processes.

Within 60 days, they had a clear focus, landed a 30K/month retainer client, and had the systems to deliver on their promise.

✅ A fast-growing PPC agency came to us with a strong growth team, but tons of issues with internal organization, scope creep, client miscommunication, and churn.

They tamed the chaos in 90 days by working with us to streamline their client journey, implement clear and consistent project management and processes, and set up consistent communication rhythms and feedback loops.

Profitability increased, employee satisfaction scores and customer feedback scores increased, and client churn decreased.

WANT TO TALK?

What are the biggest challenges you're facing on your agency journey? Drop me a line here on LinkedIn, I'd love to connect!

What area of the agencies business do you help with?

Operations

Do you focus on a specific type of agency/vertical?

I can work with any agencies.

Learn more:

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